Customer Service

Themgoods Regulatory Info:

All orders are shipped from 305 East 4th Street #103 Santa Ana, CA. 92701

All approved orders are shipped same date before 4PM PST 
Orders are shipped during normal business hours which are Monday through Friday (excluding weekends and all major holidays) 8am to 4pm PST - California time.

All orders are shipped USPS Priority Mail.

Domestic shipping delivers 2-7 days.

International within 2-4 weeks.

You will immediately get a confirmation email after your order has been submitted. Shipping details will be submitted immediately. 99% of the time all of our orders are delivered safe and sound. But there is always a chance that a package delay may occur. If there is a delay for any reason and you receive your order from us any later than the scheduled delivery date, email us and we will refund your shipping costs 100%. You can email us at Get@themgoods to get in contact with our customer service team to retrieve your refund as soon as possible.

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.